How does it work?

Selling gold for cash to The Gold Company could not be easier. Our simple, secure 4-step process makes selling your valuable items completely hassle-free.

4
Simple Steps
24hrs
Response Time
100%
Free Service
0%
Obligation

Your journey from items to cash

We've perfected our process over 20+ years to make selling your valuables as simple, secure, and stress-free as possible.

1

Request Your FREE Pack

Delivered to your door within 24 hours

Simply fill in our quick online form and we'll send you everything you need - completely free. Your pack includes secure packaging, full insurance, prepaid labels, and step-by-step instructions.

Next-day delivery - Your pack arrives within 24 hours

Secure, tamper-evident packaging
Fully insured mailing bag
Prepaid Royal Mail labels
Clear instructions & tracking
2

Free Collection

Send your items - 100% free

Choose what works best for you: drop off at any Post Office using our prepaid label, or arrange a completely free Royal Mail collection from your door at a time that suits you.

Free collection service - We come to you at no extra cost

Fully tracked & insured delivery
Next-day delivery to our facility
Real-time tracking updates
100% free - no hidden costs
3

Expert Valuation

Receive your professional valuation

Our expert team uses advanced XRF testing technology and 20+ years of experience to provide you with an accurate, competitive valuation. We contact you within 24 hours with your personalised offer.

24-hour guarantee - You'll hear from us within one working day

Advanced XRF testing technology
Dual-expert verification process
Competitive market pricing
Detailed breakdown provided
4

Instant Payment

Get paid instantly or return free

Accept our offer and choose your preferred payment method - bank transfer, PayPal, or cheque. Payment is sent immediately. Not happy? We'll return your items completely free with the same secure service.

Same-day payment - Money in your account within hours

Instant bank transfer payment
PayPal & cheque options
100% free returns if declined
No questions asked policy

Remember that The Gold Company, as reputable gold buyers, will cover the cost of insurance, postage and packaging for the gold you sell. All you need to do is take the pre-paid Royal Mail Special Delivery envelope to your local Post Office.

We also buy other precious metals including silver, platinum and palladium jewellery.

Fully Insured

Items insured up to £750 in transit via Royal Mail Special Delivery.

No Obligation

Not happy with our offer? We return your items completely free of charge.

Paid in 24 Hours

Accept our offer and receive payment directly to your bank account within 24 hours.

Prefer not to post your items? We also offer home collection - Arrange collection.

Sell my gold now!

No obligation. Items returned free if you're not happy.

What our customers actually say.

Verified reviews onTrustpilot
I didn't know if the old jewellery I'd inherited was worth anything - I nearly threw it out. Sent it in on a Tuesday, had a full breakdown of every single piece by Wednesday, and the money in my account by Thursday morning.
Margaret T.
Inherited jewellery collection

Would use again without question

Was nervous about posting ten sovereigns in the mail, but the Elite pack was well padded and the tracking worked perfectly. Offer came in at a fair spot price, money arrived next day after I accepted.

David R.10 gold sovereigns

Posted Friday, paid Monday

Used the live chat before sending anything and they were straight with me about what to expect. Posted on Friday, paid on Monday. Exactly as advertised.

Sandra K.Mixed gold jewellery

Professional from start to finish

Compared prices with three other buyers before sending. 24 Hour Gold came in highest and the service backed it up. Full breakdown of every item, payment same day I accepted.

James H.Gold coins and bars

Didn't need to know anything

I had no idea what carat any of it was. Didn't matter - they tested everything, explained each piece clearly, and made one straightforward offer. Money in my account the next morning.

Claire W.Mixed jewellery lot

You'd be right to want answers.

Sending precious metals in the post for the first time isn't something you do without thinking. Here's what everyone asks.

Is it safe to send gold in the post?

Yes. We use Royal Mail Special Delivery which is tracked, signed for, and insured up to £2,500. Your items are covered from the moment they're accepted at the Post Office to the moment they arrive with us. Every pack includes a pre-paid Special Delivery label.

How quickly will I get paid?

We aim to test and value your items on the day they arrive. Once you accept the offer, payment is sent by bank transfer within 24 hours during business days. Most customers receive funds the same day or the next working day.

What if I don't accept the offer?

No problem at all. If you decline, we return everything by tracked, insured post within 24 hours — completely free of charge. There is no obligation to sell, and you won't be charged anything.

I don't know what carat my gold is — does that matter?

Not at all. We test every single item using certified XRF equipment under CCTV. We'll tell you exactly what carat each piece is, what it weighs, and what it's worth. You don't need to know anything in advance.

Do you only buy gold?

No — we buy gold, silver, platinum, palladium, jewellery, coins, and even costume jewellery that contains precious metals. If you're not sure what something is, send it in and we'll test it for free.

How do I know you'll give me a fair price?

We calculate every offer based on the current live spot price and the exact weight and purity of your items. We provide a full itemised breakdown so you can see exactly how the offer was calculated. We also match or beat any genuine written offer from a UK online buyer.

Can you collect from my home instead?

Yes. If you prefer not to post, we offer a free home collection service. Contact us to arrange a convenient time and our team will come to you anywhere in the UK.

Order my free pack